- Enterprise resource planning (ERP) is a category of business-management software typically a suite of integrated applications that an organization can use to collect, store, manage and interpret data from many business activities, including:
-product planning, cost
-manufacturing or service delivery
-marketing and sales
-inventory management
-shipping and payment

- Enterprise Resource Planning (ERP) is a: “framework for organizing, defining, and standardizing the business processes necessary to effectively plan and control an organization so the organization can use its internal knowledge to seek external advantage.”

- An integrated system that operates in real time without relying on periodic updates
- A common database that supports all applications
- A consistent look and feel across modules
- Installation of the system with elaborate application/data integration by the Information
- Technology (IT) department, provided the implementation is not done in small steps