Determine your part in the company's goals and objectives -Absolutely know what's expected of you as manager
-Fully know the company's products, services, and systems used to support them
-Establish goals and objectives for your department
-Strategize, plan and structure to meet the objective
-Get the right people you need to meet the objective
-Get the right materials to get the job done right
-Get your staff all of the training it needs.
-Organize it all to put the plan into effect.
-Monitor and control it all to keep it running smoothly
-IT Executive
-Infrastructure
-Hardware, Basic Softwares and Middleware.
-Databases.
-Operations & Service Desk
-Scheduling and Operations.
-Deployment (change management)
-Service Desk
-Applications
-IT Staff
-IT project management, office.
-IT quality assurance.
-IT Risks.
-IT Finance (Budgeting, Investments, etc).